Job Detail

Application Support

Experience : 2 - 5 Years

Volvo India Private Limited
Bangalore
Full Time
ABOUT COMPANY

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 95,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.

 

 
 
JOB ROLE:

Job Description:

  • Direct Support in usage of the system by mail.
     
  • Answer on questions related to system functionality and process.
     
  • Analyze if a reported problem is due to a malfunction in the system or wrong usage by the user.
     
  • Guide users in “how to”  questions.
     
  • Manage User access.
     
  • Add new users.
     
  • Manage changes in user access.
     
  • Responsible as part of “2nd level support team in India”.
     
  • Handle support cases directed to this team.
     
  • Cooperate with the PDM 3rd Level Maintenance team.

    Apply Here
 
SALARY:
Based On Skills
 
ADDRESS:
Volvo India Private Limited,404, Prajay Corporate House, Chikoti Gardens, Begumpet, Hyderabad.
 

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