- Assist customers with any Malware, Virus, Adware related issues.
- Answer Phone to respond to customer enquire s and troubleshoot for any Malware issues.
- Assist customers with installation / un installation of McAfee products.
- Assist customers with product configuration, error messages & / or common issues.
- Project a professional company image through phone interaction.
- Provide customers with product and service information.
- Transfer the customer appropriate department if required.
- Escalate the customer's concern to the next level if required.
Salary:INR 2,00,000 - 3,75,000 P.A. plus incentives
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time
Time and Venue:
12th April , 11 AM onwards
Sutherland, HR Rumal A-1 Block,
Ground Floor, ShriRam the Gateway,