Job Detail

Technical Support

Experience : Freshers

Sutherland Global Services Private Limited
Chennai
Full Time
ABOUT COMPANY

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 43 million transactions a month on a digital backbone that spans 19 countries around the world for more than 120 clients.

 
 
JOB ROLE:

Job Description: 

  • Assist customers with any Malware, Virus, Adware related issues. 
     
  • Answer Phone to respond to customer enquire s and troubleshoot for any Malware issues.
     
  • Assist customers with installation / un installation of McAfee products.
     
  • Assist customers with product configuration, error messages & / or common issues.
     
  • Project a professional company image through phone interaction.
     
  • Provide customers with product and service information.
     
  • Transfer the customer appropriate department if required.
     
  • Escalate the customer's concern to the next level if required.

 

Salary:INR 2,00,000 - 3,75,000 P.A. plus incentives

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(Technical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

 12th April , 11 AM onwards

Sutherland, HR Rumal A-1 Block,
Ground Floor, ShriRam the Gateway,
Perungalathur, Chennai.

 

 
SALARY:
2. 0 LPA - 3.75 LPA
 
ADDRESS:
Sutherland, HR Rumal A-1 Block, Ground Floor, ShriRam the Gateway, Perungalathur, Chennai.
 

RELATED JOBS

 
 

Call Us: +91 984 811 1981