- First Point of Contact for any issues related to Blood & Plasma Management.
- Analyse and resolve moderately complex application problems faced by clients in Timely manner.
- Assist in identification , validation , review and approval of customer support procedures.
- Documents problem and resolution accurately.
- Escalates or hands off issues to other areas appropriately.
- Follows established Procedures and process in resolving the issues.
- Provides support to customers via Phone or E-mail.
Salary: INR 3,00,000 - 5,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Time and Venue:
Recruiter Name:Pooja Srivastava
26th February - 27th February from 11 AM onwards
HCL Technologies Ltd,
(N5 Office) A-22, Sector - 60 Noida.