Job Detail

Healthcare/Pharma/Medical/ Biotech Professionals

Experience : 1 - 5 Years

HCL Technologies Limited
Full Time

HCL is a $8 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups.


Job Description:

  • First Point of Contact for any issues related to Blood & Plasma Management.
  • Analyse and resolve moderately complex application problems faced by clients in Timely manner.
  • Assist in identification , validation , review and approval of customer support procedures.
  • Documents problem and resolution accurately.
  • Escalates or hands off issues to other areas appropriately.
  • Follows established Procedures and process in resolving the issues.
  • Provides support to customers via Phone or E-mail.



Salary: INR 3,00,000 - 5,00,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time


Time and Venue:

Recruiter Name:Pooja Srivastava

26th February - 27th February from 11 AM onwards

HCL Technologies Ltd,
(N5 Office) A-22, Sector - 60 Noida.

3 LPA - 5 LPA
HCL Technologies Ltd, (N5 Office) A-22, Sector - 60 Noida.



Call Us: +91 984 811 1981