Job Detail

Healthcare/Pharma/Medical/ Biotech Professionals

Experience : 1 - 5 Years

HCL Technologies Limited
Noida
Full Time
ABOUT COMPANY

HCL is a $8 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups.

 
 
JOB ROLE:

Job Description:

  • First Point of Contact for any issues related to Blood & Plasma Management.
     
  • Analyse and resolve moderately complex application problems faced by clients in Timely manner.
     
  • Assist in identification , validation , review and approval of customer support procedures.
     
  • Documents problem and resolution accurately.
     
  • Escalates or hands off issues to other areas appropriately.
     
  • Follows established Procedures and process in resolving the issues.
     
  • Provides support to customers via Phone or E-mail.

 

 

Salary: INR 3,00,000 - 5,00,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

 

Time and Venue:

Recruiter Name:Pooja Srivastava

26th February - 27th February from 11 AM onwards

HCL Technologies Ltd,
(N5 Office) A-22, Sector - 60 Noida.

 
SALARY:
3 LPA - 5 LPA
 
ADDRESS:
HCL Technologies Ltd, (N5 Office) A-22, Sector - 60 Noida.
 

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