Job Detail

Tech / Customer Support

Experience : Freshers

Hinduja Global Solutions Limited
Chennai
Full Time
ABOUT COMPANY

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions.

 
 
JOB ROLE:

Job Description:

  • Excellent in English Communication.
     
  • Fluent in any one regional language { Tamil / Malayalam }.
     
  • Knowledge about desktop OS and Android Navigation, Mobile Phones, Peripheral Devices (USB/ Printer/ Fire wire), Media Types / File Extensions, Various File Systems, Android functions. 
     
  • Customer Service Skills.
     
  • Comprehension Skills, Conversational Ability, and Ability to accurately paraphrase conversations.
     
  • Basic Telephone Etiquettes.
     
  • Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills.
     
  • Ability to write, read and speak English to suit business need.
     
  • Decision Making, numerical ability & logical reasoning.
     
  • Customer Focus and Being Attentive.

 

Salary: INR 1,00,000 - 1,75,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

 

Time and Venue:

Recruiter Name:Hari Prasad

23rd January - 25th January from 10 AM onwards

Hinduja Global Solutions Limited,#5th Floor, Jayanth Tech Park,
Padmini Gardens, Mount Poonamallee Road,
Nandambakkam, Chennai.

 
SALARY:
1 LPA - 1.75 LPA
 
ADDRESS:
Hinduja Global Solutions Limited, #5th Floor, Jayanth Tech Park, Padmini Gardens, Mount Poonamallee Road, Nandambakkam, Chennai .
 

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Call Us: +91 984 811 1981