- Responsible for providing diagnostic technical support related to installation, operation, configuration, customisation, performance, and usage of assigned products.
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Provides basic remote deployment, maintenance and consulting services.
Salary:INR 2,50,000 - 4,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time
Time and Venue:
22nd January - 28th January , 11 AM onwards
Tech Mahindra (SEZ), Gate No - 2 Survey No. 62/1 A,
Qutubullapur Mandal, Bahadurpally, Hyderabad.