Job Detail

Semi Voice Process

Experience : Freshers

Sutherland Global Services Private Limited
Chennai
Full Time
ABOUT COMPANY

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics.

 
 
JOB ROLE:

Job Description:

  • Handle inbound queries pertaining the technical issues.
     
  • Remotely resolving the technical issues.
     
  • Should have good knowledge in Windows and need to have basic knowledge in Networking.
     
  • Build sustainable relationship with the clients and solve their issues.
     
  • Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team.
     
  • Exposure to any monitoring/ticketing tools.
     
  • Freshers/Experienced can Apply.
     
  • Must be able to communicate fluently in English.
     
  • Looking for both UG/PG .(in any discipline).
     
  • Candidates with experience in Customer support / Technical Support/Any IT related Support or good technical knowledge can apply.

 

Salary: INR 50,000 - 3,00,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(Technical)

Employment Type: Permanent Job, Full Time

 

Time and Venue:

Recruiter Name:Rumal

Walkin Interview on 20th January from 11 AM onwards

Sutherland HR Rumal No 45 A ,
Velachery main road Vijayanagram bus stand
Chennai.

 
SALARY:
50 K - 3 LPA
 
ADDRESS:
Sutherland HR Rumal No 45 A Velachery main road Vijayanagram bus stand Chennai.
 

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