- Handle inbound queries pertaining the technical issues.
- Remotely resolving the technical issues.
- Should have good knowledge in Windows and need to have basic knowledge in Networking.
- Build sustainable relationship with the clients and solve their issues.
- Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team.
- Exposure to any monitoring/ticketing tools.
- Freshers/Experienced can Apply.
- Must be able to communicate fluently in English.
- Looking for both UG/PG .(in any discipline).
- Candidates with experience in Customer support / Technical Support/Any IT related Support or good technical knowledge can apply.
Salary: INR 50,000 - 3,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Time and Venue:
Walkin Interview on 20th January from 11 AM onwards
Sutherland HR Rumal No 45 A ,
Velachery main road Vijayanagram bus stand