Job Detail

Customer Service Officer

Experience : Freshers

Indiabulls Finance Centre
Mumbai
Full Time
ABOUT COMPANY

Indiabulls Housing Finance Ltd,  (IBHFL) is the 2nd largest private housing finance company in India, regulated by the National Housing Bank (NHB). We are an 'AAA' rated company.

 
 
JOB ROLE:

Job Description:

  • To Attend the inbound calls of customers and process the queries & requests to customer's satisfaction.
     
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
     
  • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
     
  • Complete the logs specified by the process (End-of-day target).
     
  • Adherence to Information Security norms & quality process norms.
     
  • To be aware of and comply with any updates about the process.
     
  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

 

Salary:INR 2,00,000 - 3,50,000 P.A. Fixed CTC + Attractive Incentive

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

 Recruiter Name:Reetu

 18th January - 20th January , 10 AM onwards

Indiabulls Finance Centre,
Tower 1, 4th Floor, Elphinstone,
 Mumbai.

 
SALARY:
2 LPA - 3.5 LPA
 
ADDRESS:
Indiabulls Finance Centre, Tower 1, 4th Floor, Elphinstone. Mumbai.
 

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Call Us: +91 984 811 1981