Job Detail

Customer Care Associate

Experience : Freshers

USHA International Ltd
Gurgaon
Full Time
ABOUT COMPANY

USHA International Ltd., an enterprise of the Shriram Group, is one of India's largest consumer durables marketing companies with a turnover of over Rs.2400 crores. Our diverse range of products has over 60 million satisfied customers in 60 countries around the world.

 
 
JOB ROLE:

Job Description:

  • Answer Inbound Complaint Calls as well as assist customers who have specific queries.
     
  • Make outbound calls to take customer concerns or check satisfaction level.
     
  • Listen to and record complaints in the customer service application.
     
  • Answer queries and give clarity on desired information.
     
  • Resolving problems by clarifying issues and escalating unsolved problems.
     
  • Fulfill requests by clarifying desired information, completing transactions, forwarding requests.
     
  • Provide personalized customer service of the highest level.

 

Salary:INR 1,75,000 - 3,00,000 P.A. Monthly R&R

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

 Recruiter Name:Ankita Verma

 19th January , 10 AM onwards

Usha International Limited, Plot- 15,
Sec-32, Institutional Area, Gurgaon.

 

 
SALARY:
1.75 LPA - 3 LPA
 
ADDRESS:
Usha International Limited, Plot- 15, Sec-32, Institutional Area, Gurgaon.
 

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Call Us: +91 984 811 1981