Job Detail

Support Voice

Experience : 0 - 5 Years

Sutherland Private Ltd
Chennai
Full Time
ABOUT COMPANY

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 43 million transactions a month on a digital backbone that spans 19 countries around the world for more than 120 clients.

 
 
JOB ROLE:

Job Description:

  • To provide a high level of technical support to our customers.
     
  • To continually innovate in order to ensure the company is offering the best level of service in terms of services and equipment.
     
  • Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
     
  • Research and identify solutions to software and hardware issues.
     
  • Diagnose and troubleshoot technical issues, including account setup and network configuration.
     
  • Ask customers targeted questions to quickly understand the root of the problem.
     
  • Refer to internal database or external resources to provide accurate tech solutions.
     
  • Provide prompt and accurate feedback to customer
     
  • Prepare accurate and timely reports.

 

Salary: INR 2,00,000 - 3,75,000 P.A. Performance Incentive*(will be discussed on F2F)

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(Technical)

Employment Type: Permanent Job, Full Time

 

Time and Venue:

Recruiter Name:Karthick

16th January - 17th January from 12 PM onwards

Sutherland Global Service Pvt ltd,
No 45A Velachery main road, Vijayanagaram,
Velachery Chennai.

 
SALARY:
2 LPA - 3.75 LPA
 
ADDRESS:
Sutherland Global Service Pvt ltd, No 45A Velachery main road, Vijayanagaram, Velachery Chennai.
 

RELATED JOBS

Chennai
Full Time
Chennai
Full Time
Bangalore
Full Time
Chennai
Full Time
Chennai
Full Time
Chennai
Full Time
Chennai
Full Time
Thane
Full Time
Chennai
Full Time
Hyderabad
Full Time
Chennai
Full Time
Pune
Full Time
Hyderabad
Full Time
Pune
Full Time
Chennai
Full Time
Chennai
Full Time
Chennai
Full Time
Bangalore
Full Time
Chennai
Full Time
Chennai
Full Time
Chennai
Full Time
Chennai
Full Time
Thane
Full Time
Chennai
Full Time
Hyderabad
Full Time
Chennai
Full Time
Pune
Full Time
Hyderabad
Full Time
Pune
Full Time
Chennai
Full Time
 
 

Call Us: +91 984 811 1981