Job Detail

Executive

Experience : 0 - 5 Years

DHL Supply Chain India Pvt. Ltd
Mumbai
Full Time
ABOUT COMPANY

DHL is the world's leading logistics group. We are present in 220 different countries/territories where we employ over 5,00,000 employees. DHL offers a unique and diverse portfolio of services to its clients ranging from air freight, ocean freight, international express, warehousing, domestic transport, document management and international mail.

 
 
JOB ROLE:

Job Description: 

  • Calling the customers with good call quality etiquettes to different countries across Globe.
     
  • Provide support to Customers by addressing to their queries related to IVR & CDR. 
     
  • Offering information on our latest technology upgrade, Interactive Voice Response (IVR).
     
  • Capture the reason and try to understand/ analyse the need of the Customer for calling multiple times basis the Call Detail Record (CDR).

 

Salary:INR 1,00,000 - 2,25,000 P.A.

Industry:Courier / Transportation / Freight / Warehousing

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

16th January , 11 AM onwards

DHL Supply Chain India Pvt. Ltd,
1001, 10th floor,Damji Shamji Galleria, Above D Mart,
LBS Marg, Kanjurmarg (W) Mumbai.

 
SALARY:
1 LPA - 2.25 LPA
 
ADDRESS:
DHL Supply Chain India Pvt. Ltd, 1001, 10th floor,Damji Shamji Galleria, Above D Mart, LBS Marg, Kanjurmarg (W) Mumbai.
 

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Call Us: +91 984 811 1981