Job Detail

Client Technical Support

Experience : 1 - 3 Years

Dell International Services India
Hyderabad
Full Time
ABOUT COMPANY

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

 
 
JOB ROLE:

Job Description:

  • Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products.
     
  • Diagnosis & resolving of the hardware problems and troubleshooting..
     
  • Verifies warranty entitlement and determines appropriate action.
     
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
     
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

 

Salary:INR 3,00,000 - 5,00,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

 Recruiter Name:Akhila/Prem

 10th January - 19th January , 11 AM onwards

Dell International Services India Pvt Ltd,
Plot # 42, Hitec City Layout, Madhapur,
Hyderabad.

 
SALARY:
3 LPA - 5 LPA
 
ADDRESS:
Dell International Services India Pvt Ltd, Plot # 42, Hitec City Layout, Madhapur, Hyderabad.
 

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