- Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products.
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Salary:INR 3,00,000 - 5,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time
Time and Venue:
10th January - 19th January , 11 AM onwards
Dell International Services India Pvt Ltd,
Plot # 42, Hitec City Layout, Madhapur,