Job Detail

Customer Support

Experience : 1 - 3 Years

American Express
Gurgaon
Full Time
ABOUT COMPANY

At American Express, we serve customers, not transactions. Were widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.

 
 
JOB ROLE:

Job Description:

  • Strong interpersonal, communication and listening skills.
     
  • Strong data management/analysis skills.
     
  • Ability to conceptualize ideas and opportunities.
     
  • Display strong Customer Focus and Operational expertise.
     
  • Comfortable with 24/7 shifts.
     
  • Graduate or equivalent with 1-3 years  experience in customer support.
     
  • Good Written and Verbal communications skills are required.
     
  • Should have knowledge of BFSI.
     
  • Preferably from banking domain.
     

Salary: INR 3,00,000 - 4,50,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

 

Time and Venue:

Recruiter Name:Bharti Shivhare

Walkin Interview on 4th January from 12 PM onwards

American Express Campus, DLF Ph 5, Zone 6,
Golf Course Road, Gurgaon.

 
SALARY:
3 LPA - 4.50 LPA
 
ADDRESS:
American Express Campus, DLF Ph 5, Zone 6, Golf Course Road, Gurgaon.
 

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