Job Detail

Voice Process

Experience : Freshers

Eclerx Services Ltd
Pune
Full Time
ABOUT COMPANY

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.

 
 
JOB ROLE:

Job Description:

  • Reading Operator comments.
     
  • Checking service status of account in diagnostic tools.
     
  • Understanding of web technologies and cable setup.
     
  • Troubleshooting of technical issues related to modems & Routers.
     
  • Effective communication and close looping with client in case of observation.
     
  • Updating status in internal as well as client tools.
     
  • Basic Knowledge of Hardware (Modems , Routers and Troubleshooting).

 

Salary:INR 80,000 - 2,00,000 P.A.

Industry:KPO / Research / Analytics

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Other

Role:Fresher

Employment Type:Permanent Job, Full Time
 

Time and Venue:

Recruiter Name:Sweta Wankhade

 30th December , 11 AM onwards

Eclerx Services ltd, Block 01,5th Floor,
Quadron Business Park Limited,
Rajiv Gandhi Infotech Park, Hinjewadi Phase-II,
Pune.

 
SALARY:
80 K - 2 LPA
 
ADDRESS:
Eclerx Services ltd, Block 01, 5th Floor,Quadron Business Park Limited,Rajiv Gandhi Infotech Park, Hinjewadi Phase-II, Pune.
 

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Call Us: +91 984 811 1981