- Attending to customer query.
- Communicating with customer and recommending health packages.
- Booking appointments for patients for various locations.
- Eliciting customer feedback and handling customer complaints maturely.
- Interacting with customers on chat for any inquiry or request.
- Maintaining the brand standard.
- Giving customer a delightful overall experience.
- To maintain accuracy and sanctity of data.
Salary: INR 1,00,000 - 2,50,000 P.A.
Industry: Pharma / Biotech / Clinical Research
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Time and Venue:
Recruiter Name:Priyanka Bisht
25th December - 26th December from 11 AM onwards
HCL Technologies Limited,
BSERV, N5 Building A-22, Sector - 60,