Job Detail

Customer Support

Experience : Freshers

HCL Infosystems Ltd
Noida
Full Time
ABOUT COMPANY

Founded in 1976, HCL Infosystems Ltd has established itself as India´s premier hardware, services and ICT systems integration company offering a wide spectrum of products which include - Computing, Storage, Networking, Security, Telecom, Imaging and Retail. 

 
 
JOB ROLE:

Job Description:

  • Responsibility to handle issues & queries from the customer.
     
  • Resolve the issue & provide trouble ticket to the customer through system.
     
  • Make entries in to the CRM regarding the issue and the resolution offered.
     
  • Update the CRM on daily bases.
     
  • Analytical thought process to comprehend situation, and provide correct solution.
     

Salary:INR 50,000 - 1,50,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(Technical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

 21st December - 23rd December , 9 AM onwards

HCL Services G- 8 & 9 sec-3 Noida.

 
SALARY:
50k -1.5LPA
 
ADDRESS:
HCL Services, G- 8 & 9 sec-3 Noida.
 

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Call Us: +91 984 811 1981