Job Detail

MBA Freshers

Experience : Freshers

Genpact
Hyderabad
Full Time
ABOUT COMPANY

Genpact  is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage.

 
 
JOB ROLE:

Job Description:

  • Any graduate having relevant experience or fresher with good communication skills(Preferred B-tech and B.com computers).
     
  • Anyone having customer service experience would be preferred.
     
  • Candidate should have basic sales knowledge.
     
  • Candidate should have sound technical knowledge.
     
  • Respond to inbound customer queries over the phone or e-mail by escalating product bugs.
     
  • Provide phone support or troubleshoot and resolve issues.
     
  • Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
     
  • Must have analytical bent of mind with customer centric approach.
     
  • Candidates must have excellent writing and communication skills.
     
  • Respond to customer query and escalations.
     
  • Voice support to customer to reduce issues.
     

Salary: INR 1,50,000 - 2,25,000 P.A. Incentives

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(Technical)

Employment Type: Permanent Job, Full Time

 

Time and Venue:

Recruiter Name:pallavi

20th November - 21st November from 10 AM onwards

Genpact, 14, 45 IDA Uppal,
Opp NGRI, Habsiguda, Near Uppal Stadium, 
Hyderabad.

 
SALARY:
1.50 LPA - 2.25LPA
 
ADDRESS:
Genpact , 14, 45 IDA Uppal, Opp NGRI, Habsiguda, Near Uppal Stadium,Hyderabad.
 

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