Job Detail

Support Associate

Experience : Freshers

Convergys India Services Pvt Ltd
Pune
Full Time
ABOUT COMPANY

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. 

 
 
JOB ROLE:

Job Description:

  • Troubleshooting / fixing desktops, portables and peripherals for consumers.
     
  • Real Time Technical Support. 
     
  • Excellent written / phone etiquette skills.
     
  • Demonstrates initiative and good judgment in resolving issues effecting customer satisfaction.
     
  • Good knowledge of Laptops/ Desktops and peripherals.
     
  • High level of Initiative and extremely motivated. Ability to work in a high-pressure environment.

 

Salary:Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

 Recruiter Name:Monica Singh

 20th November - 24th November , 11 AM onwards

Convergys, RMZ West End, DP Road,
Near Reliance Mart / McDonalds, Aundh, Pune.

 
SALARY:
Not Disclosed By recruiter
 
ADDRESS:
Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune.
 

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