- Installation and Roll out services of new desktops & laptops.
- Verification of hardware configuration with the MBL baseline.
- Hardware fault diagnosis & isolation on desktops / laptops. First level of support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination for L2/L3 & Spares support.
- Installation and OS Support - Repair / Re-Installation or fresh Installation.
- Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications.
- Configure / troubleshoot network connectivity of desktops / laptops & network printers.
- Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
- Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
Salary:INR 1,00,000 - 1,75,000 P.A.
Industry:IT-Hardware & Networking
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Employment Type:Permanent Job, Full Time
Time and Venue:
4th November , 9 AM onwards
Progressive Infotech Pvt Ltd,
B/ 205 Everest Chamber,
Marol Naka Andheri (E), Mumbai.