Job Detail

Voice Process

Experience : 1 - 3 Years

Edifice Tech Solutions
Hyderabad
Full Time
ABOUT COMPANY

Edifice Tech solutions extending its horizon in the world of IT, also offers product and application development services to enable your business with robust features. Our technology products are apt for multiple platforms ensuring your reach to maximum number of clients and customers. 

 
 
JOB ROLE:

Job Description:

  • Primary responsibility is to support premium customers over email/chat/social media on their subscribed products/services.
     
  • Provide technical support & customer service to customers through Email and Chat requests.
     
  • Independently identify, troubleshoot, document, categorize and replicate customer problems.
     
  • Good Communication skills.
     
  • Minimum 6 months to 1 year of customer service experience in an international process is a must.
     
  • Excellent customer service skills, as previously demonstrated.
     
  • Excellent verbal, Written, and interpersonal communication skills in English.
     
  • Graduates in any discipline are eligible; must have all original mark sheets & pass certificate.
     
  • Experience working in a US Customer Support is added advantage.

 

Salary:Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

 

Time and Venue:

 Recruiter Name:Ms.Asha

 20th October , 9 AM onwards

Edifice Tech Solutions,
Plot No 63, Amar Housing Society,
Kavuri Hills, Madhapur, Hyderabad.

 
SALARY:
Not Disclosed By Recruiter
 
ADDRESS:
Edifice Tech Solutions, Plot No 63, Amar Housing Society,, Kavuri Hills, Madhapur, Hyderabad.
 

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Call Us: +91 984 811 1981