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Experience : Freshers

Eclerx Service Ltd
Pune
Full Time
ABOUT COMPANY

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.

 
 
JOB ROLE:

Job Description: 

  • Reading Operator comments.
     
  • Checking service status of account in diagnostic tools.
     
  • Understanding of web technologies and cable setup.
     
  • Troubleshooting of technical issues related to modems & Routers.
     
  • Effective communication and close looping with client in case of observation.
     
  • Updating status in internal as well as client tools.
     
  • Basic Knowledge of Hardware (Modems , Routers and Troubleshooting).
     
  • Ability to quickly and efficiently assimilate process knowledge.
     
  • Must be reliable in terms of attendance and timing.
     
  • Exhibit patience and ability to explain/help team members.
     
  • Good team player with analytical skills and high energy levels.
     
  • Excellent communication and interpersonal skills.
     
  • Professional in conduct/behavior, appearance, and communication.
     
  • Any Graduate / Undergraduate with min 6 months of experience.
     
  • Good communications skills.
     
  • Flexible to work in Night Shifts.
     

Salary: INR 80,000 - 1,25,000 P.A.

Industry: KPO / Research / Analytics

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Other

Role: Fresher

Employment Type: Permanent Job, Full Time

 

Time and Venue:

13th October - 20th October from 11 AM onwards

eClerx Services ltd,
Block 01,5th Floor, Quadron Business Park Limited,
Rajiv Gandhi Infotech Park,
Hinjewadi Phase-II, Pune.

 
SALARY:
1.5LPA
 
ADDRESS:
eClerx Services ltd, Block 01,5th Floor, Quadron Business Park Limited, Rajiv Gandhi Infotech Park, Hinjewadi Phase-II, Pune.
 

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Call Us: +91 984 811 1981