Job Detail

Technical Support

Experience : 1 - 6 Years

CONVERGYS India Services Pvt Ltd
Pune
Full Time
ABOUT COMPANY

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,technology, financial services, and government.

 
 
JOB ROLE:

Job Description:

  • Undergraduates/Graduates with minimum 1 year technical experience.
     
  • Should have excellent communication and English speaking skills.
     
  • Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Outlook issues , Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage , Exchange 2007/2010/2013 required. 
     
  • Process operates on a callback model where the cases are created for the customers and the engineers talk to the customers .They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007.
     
  • Should be ready work in a Voice program.
     
  • Should be willing to take up challenges and go extra mile to perform work responsibilities.
     
  • Should have great interpersonal skills and ability to perform under pressure.
     
  • Work in (24*7) shift including night shifts & Rotational Offs.
     
  • Internal Students not eligible.

 

Salary:Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:Other

Role:Other

Employment Type:Permanent Job, Full Time

 

Time and Venue:

  Recruiter Name:Vasanti Waghela

 13th October - 25th October , 11 AM onwards

CONVERGYS, RMZ West End,
1st Floor, DP Road,
Near Reliance Mart / McDonalds,
Aundh | Pune. 

 
SALARY:
Best in Industry
 
ADDRESS:
CONVERGYS, RMZ West End,1st Floor, DP Road, Near Reliance Mart / McDonalds, Aundh | Pune.
 

RELATED JOBS

 
 

Call Us: +91 984 811 1981