- Answer phone to respond to customer inquires w.r.t McAfee products & any technical troubleshooting with regard to the McAfee product for PC & Mobile.
- Assist customer's with installation / uninstallation of McAfee products.
- Assist customer's with product configuration, error messages & / or common issues.
- Project a professional company image through phone & email chat interaction.
- Provide customers with product and service information.
- Provide assistance with regarding to customer service issues as well like (Renewing / refunding the product etc..,).
- Transfer customer calls to appropriate department if required.
- Escalate the call to the next level if required.
Time and Venue:
28th September , 10 AM onwards
Sutherland 1st Floor-Alliance Residency,
Adjacent to Baypride Mall, Shanmugham Road,
Marine Drive, Ernakulam,Cochin.